Legal & Policies
Terms, conditions, and important information for guests
Privacy & Cookies Policy
Effective Date: March 2026
At Unicorn House Vatican, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard data when you visit our website or stay with us.
Information We Collect
When you book a stay or contact us, we collect: name, email address, phone number, payment information, and any special requests you provide. This information is used solely to process your reservation and communicate with you about your stay.
How We Use Your Information
We use your personal information to confirm bookings, provide check-in instructions, respond to inquiries, and improve our services. We do not sell or share your information with third parties except as required by law or to process payments through secure payment processors.
Cookies
Our website uses cookies to improve user experience and analyze site traffic. You can disable cookies in your browser settings, though this may affect some website functionality.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Payment information is processed through secure, encrypted channels.
Your Rights
You have the right to access, correct, or delete your personal information at any time. Contact us at info@unicornhousevatican.com to exercise these rights.
Terms & Conditions
By booking a stay at Unicorn House Vatican, you agree to the following terms:
Bookings & Payments
- All bookings are subject to availability and confirmation.
- Full payment is required at the time of booking unless otherwise specified.
- Prices are in Euros and include applicable taxes unless stated otherwise.
- We reserve the right to cancel bookings in case of force majeure or unforeseen circumstances, with a full refund provided.
Check-in & Check-out
- Check-in: from 3:00 PM
- Check-out: by 11:00 AM
- Late check-in or early check-out can be arranged with advance notice.
- Valid photo ID is required upon check-in for all guests.
Cancellations & Refunds
- Free cancellation up to 7 days before arrival date.
- Cancellations within 7 days of arrival incur a charge equal to the first night's rate.
- No-shows result in forfeiture of the full booking amount.
- Refunds are processed within 7-10 business days to the original payment method.
Liability
Unicorn House Vatican is not responsible for loss, theft, or damage to personal belongings. Guests are responsible for any damage caused to the room or building during their stay.
House Rules
To ensure a pleasant experience for all guests and respect for our residential building, please observe the following rules:
- Quiet Hours: Please respect quiet hours from 10:00 PM to 8:00 AM. This is a residential building with long-term residents.
- No Smoking: Smoking is strictly prohibited inside the rooms. Smoking is permitted in designated outdoor areas only.
- Maximum Occupancy: Room Aurora accommodates up to 2 guests; Room Dome accommodates up to 3-4 guests. Exceeding maximum occupancy is not permitted.
- Visitors: Guests may receive visitors in common building areas, but overnight guests must be included in the original booking.
- Pets: Pets are not permitted due to building regulations.
- Parties & Events: Parties, events, and gatherings are not permitted in the rooms or building.
- Shared Spaces: Please be respectful when using the elevator, entrance, stairwell, and other shared areas of the building.
- Waste & Recycling: Please separate waste according to Rome's recycling guidelines. We'll provide instructions upon check-in.
- Lost Keys: Replacement keys for lost or unreturned keys will incur a €50 charge.
Violation of house rules may result in immediate termination of your stay without refund.
License & Registration
Unicorn House Vatican operates in full compliance with Italian tourism and accommodation regulations.
CIR (Codice Identificativo di Riferimento): [License Number - To be assigned]
Business Registration: Registered in Rome, Italy
Tax Registration: VAT Number [To be assigned]
All bookings contribute to local tourism tax (tassa di soggiorno) as required by the Municipality of Rome. This tax is collected separately and remitted to local authorities.
Contact Us
For questions about these policies or legal matters, please contact us:
Email: info@unicornhousevatican.com
Phone: +39 06 1234 5678
Address: Viale Giulio Cesare 118, 5th Floor
00192 Rome (Prati – Vatican / Ottaviano)
Italy
Last updated: November 2025 | Effective: March 2026